Responsible Gaming
Effective date: 17.01.2026
This Responsible Gaming page on the website rooibosteahouse.co.za outlines the principles and measures applied by Lemon to promote safe, balanced, and transparent play. Our goal is to ensure that gambling remains an enjoyable form of entertainment without causing harm to personal, family, or financial wellbeing.
1. Commitment to Responsible Gaming
Lemon is committed to fostering a responsible gaming environment in line with applicable standards and regulations in South Africa. Player protection, transparency, and ethical conduct are central to our operations.
2. Gambling as Entertainment
Gambling should always be treated as a leisure activity rather than a way to earn money. Maintaining control and balance is essential for a positive experience.
- Play for enjoyment, not financial gain
- Set a clear budget before you start playing
- Only gamble with money you can afford to lose
- Take regular breaks during gaming sessions
- Maintain balance with other hobbies and activities
3. Control and Self-Protection Tools
We provide tools designed to help players manage their gambling behaviour responsibly.
- Deposit, loss, and wagering limits
- Session time reminders and cooling-off periods
- Temporary or permanent self-exclusion options
4. Signs of Problematic Gambling
Problematic gambling may develop gradually and can negatively affect daily life. Being aware of warning signs is important.
- Spending more time or money than planned
- Chasing losses or gambling to recover money
- Neglecting work, studies, or personal relationships
- Experiencing stress, anxiety, or guilt related to gambling
5. Protection of Minors
Our services are strictly intended for individuals aged 18 and over. We implement age verification measures and encourage parents and guardians to use parental control tools to prevent minors from accessing gambling content.
6. Support and Seeking Help
If gambling stops being enjoyable or begins to cause concern, we encourage players to seek professional assistance. Independent counselling and support organisations can provide confidential guidance and help.
7. Assistance and Contact
Our customer support team is available to assist users with responsible gaming tools, limit settings, and self-exclusion options to help maintain control over gambling activity.
Email: [email protected]
Site web: rooibosteahouse.co.za
We encourage all players to gamble responsibly and keep entertainment under control with Lemon.