Privacy Policy

Effective date: 17.01.2026

This Privacy Policy explains how the website rooibosteahouse.co.za, operated under the brand Lemon (“we”, “us”, “our”), collects, uses, stores, and protects users’ personal data. By continuing to browse or use this website, you indicate your agreement with the data handling practices described in this Privacy Policy, in accordance with applicable laws in South Africa.

1. Types of Data Collected

We collect certain personal and technical information to enable the proper operation of our services.

Personal identification information such as name and date of birth
Contact details including email address
Account, transaction, and usage information
Technical data such as IP address, browser type, and device details

2. Purposes of Processing

The personal data collected is processed for legitimate business and regulatory purposes.

To create, verify, and manage user accounts
To comply with legal and regulatory obligations
To process transactions and payments
To improve website performance and user experience

3. Disclosure and Sharing with Third Parties

We may share personal information with third parties only when necessary and permitted by law.

Payment processors and financial service providers
Verification, compliance, and fraud prevention partners
Regulatory or law enforcement authorities where required

4. Cookies and Similar Technologies

We use cookies and similar technologies to ensure website functionality and enhance the user experience.

Essential cookies for core website operation
Analytical cookies to evaluate site usage
Functional cookies to remember user preferences

5. Security Measures

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, or misuse.

6. Retention Period

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal requirements.

7. User Rights Regarding Personal Data

Users in South Africa have specific rights concerning their personal information.

The right to access personal data held about them
The right to request correction or deletion of inaccurate information
The right to object to certain processing activities
The right to lodge a complaint with the relevant supervisory authority

8. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Any updates will be published on this page.

10. Contact

If you would like further details or have questions regarding this Privacy Policy, you may contact us using the information provided below:

Email: [email protected]

Site web: rooibosteahouse.co.za